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[Closed] GREAT Customer Service from Joe Mason at American Excellence!

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(@moe-parr)
Illustrious Member
Joined: 6 years ago
Posts: 5599
Topic starter  

GREAT Customer Service from Joe Mason at American Excellence!

I ordered the BoS 1:18 '62 Chrysler 300-H and used a one-time 20%-off coupon. Literally 2 days later the BoS '63 Chrysler Newport showed up on their website. I called and spoke to Joe and explained that I would like to add the Newport to my order (the 300-H hadn't shipped yet) and asked if I could get the 20% off on that one too, plus now qualify for free shipping. And, he did just that for me! VERY pleased! Thank you Joe and American Excellence!


Barry Levittan
Long Island, NY


   
(@whodeytink)
Illustrious Member
Joined: 6 years ago
Posts: 8321
 

Joe is great. He's helped me a couple of times.



   
(@whodeytink)
Illustrious Member
Joined: 6 years ago
Posts: 8321
 

Oh, and my 49 Packard is on its way!



   
(@chris)
Illustrious Member
Joined: 30 years ago
Posts: 23526
 

Glad to hear about this. Kindness goes a long way!



   
(@2003ford100)
New Member
Joined: 7 months ago
Posts: 0
 

Speaking of kindness does anybody hear from Paul Theriot?



   
(@whodeytink)
Illustrious Member
Joined: 6 years ago
Posts: 8321
 

It arrived today and is MAGNIFICENT!!!!!!!!!



   
(@moe-parr)
Illustrious Member
Joined: 6 years ago
Posts: 5599
Topic starter  

I love Packards but have no space to display. Somehow I'll find room for the Chryslers though😆


Barry Levittan
Long Island, NY


   
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