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Topic starter
31/10/2018 11:45 am
Brooklin question, re their email website link
I get emails from Brooklin taking me to their website which shows some discounted items at 15% off. Each model is priced in dollars and say VAT included. I tried to work their "we reply immediately" pop up and asked if VAT is deducted when items are sent to the USA. I can not seem to get their communication system to work. Is it a "reply immediately" if you are in the UK on UK time and business hours? So does anyone know the answer to my question? Also anyone know what shipping costs they charge to the USA for one Brooklin, or multiples? It seems with this direct marketing effort they are undercutting their traditional retailers in the USA. What's the story here?
John F. Quilter
Eugene, Oregon USA
31/10/2018 12:33 pm
Try their email: brooklin_models@talk21.com
31/10/2018 1:33 pm
I just received a Buick from their sale and as far as I could tell, the VAT was still included
01/11/2018 2:54 pm
Tom, I'd check with them. The VAT should have been deleted.
01/11/2018 4:22 pm
Will do. Thanks
Topic starter
01/11/2018 5:50 pm
Thanks, I emailed them, no response in over 24 hours, will watch further
John F. Quilter
Eugene, Oregon USA
02/11/2018 10:00 am
Depends if staff have days off work
I think only a limited number of staff handle emails. Sometimes if they are on holiday mails queue waiting for their return
02/11/2018 3:47 pm
Try mail@brooklinmodels.co.uk