Did BRK's Amanda move to GLM? An update on the Hemi Cuda
You might remember I posted the GLM Hemi Cuda back in August, and it was noted that "Hemi" on the right side decal was backwards:
I noted this on the GLM Facebook page, to which they essentially replied "oops". They promised they would correct the error, though I wondered just how they would do this. I IM'd them my address and waited.
A few days ago a taped together flat cardboard package showed up. Inside were not one, but EIGHT decals with "HEMI" going the right way.
Each decal was made with a carefully shaded gray background, and upon application, blends in nicely. Since it is opaque, it just fits over the old decal. Correction took less than 5 minutes.
So GLM gets some applause for their customer service, reminiscent of the days when Amanda sent parts out from Brooklin for free. So I have 7 leftover decals - anyone who has this model (in the USA) is free to send me an SSAE and I will send one to you. Please let me know if you are interested and I will e-mail you my address: cartoys1 "at" comcast.net.
GLM a few months ago send to me several parts for my 1956 Cadillac two door.Customer service work very well and fast
Not the same Amanda. I have been dealing with someone named Amanda for a several years now at GLM. I have been able to secure parts for models a couple of times, although it has always been related to a defect with a model that I bought directly from GLM.
South Lyon, Michigan - USA
GLM's Amanda has been very helpful in supplying several models for the chows we do in Chicago. Tom Kinney has a box full of prototypes and new releases to show this Sunday.
I think the lady at GLM is Amy. I used "Amanda" as a nod to Ms. Hookings's greatly missed service at BRK.