The Diecast Zone · Model Car Club Since 1994
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I experienced a similar problem about a year ago. I ordered three models, all damaged.
But the box was not. They were packed well, so I had to assume that they were packed damaged. Simply not inspected. A refund was eventually issued. I haven't bought anything from them since.
John Merritt
South Lyon, Michigan - USA
A manufacturer isnt USA-based unless they manufacture here...
Autominologist residing in the Robin Hood County
Nottinghamshire England UK
It makes no sense from a business perspective to lose customers....
....over things that are so totally avoidable by a simple inspection. It's also too bad that another source for product is now eliminated.
It's incomprehensible to me how people don't get the basics about success.
But who does manufacture in US?
A few railroad accessory firms and a couple of very expensive outfits. The rest of US Companies manufacture in China even if the master is US made and most are not. With exception of Brooklin and artisans same is true in UK.
And even if production were to shift back it would be in entirely automated units with very few employees to keep the margin acceptable.
I think Bruce Arnold still makes models here. Also....
...is Mike Arensdorf still making his MA Scale kits?
Can anyone think of anyone else?