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Topic starter
10/02/2017 3:40 am
Received my Brooklin 1947 Chrysler T&C today from
Germany. Beautiful model, however, very disappointed to find both front & rear bumpers, right side bottom chrome strip and one of the chrome roof rack support brackets had fallen off. This is a very, very delicate model and appears to not hold up very well to shipping. I am hesitant to return it to the supplier (the parts can be reattached with a little patience and some white glue) since I feel that I will face the same problem on the next one due to the delicacy of this car. Just wondering if anyone else has encountered this problem? PS. What is going on with these shipping companies. Two out of my last 3 cars ordered have been damaged. The last was a very delicate resin car.
10/02/2017 5:03 am
Had similar on BRK's 1930 GMC Taxis...
one had lost the sun visor the other the grille.
Just too little glue - I fixed it the way you mentioned.
Ralf Buyer
Wiesbaden, Germany
10/02/2017 5:16 am
I do have some problems with lack of care by the postal authorities, but none with the BRK Chrysler T&C, and only one with the Taxis. Resin models do not seem to pose a problem. I posted three yesterday, and they've all arrived intact. I think the secret is to make sure that there is plenty of packing space around the models in the postal box. Again this less of a problem with resin models as they are very much protected by the display box which would get damaged first. Overall, mishaps are few and far between, and certainly not at the level you've just experienced Ken. At the end of the day, the sooner more responsibility is placed on the carriers, the better. At the moment they get away with blue murder with lost items, damaged items, and occasionally, I suspect, theft. Of course we can take the responsibility ourselves by paying through the nose for a fully insured postal service.
10/02/2017 6:06 am
Have had two deliveries in recent months from UPS, each of 30+ packages, where the driver literally threw them from one part of his truck toward the rear door, and then stacked them heavily on his two wheel cart to wheel them to my garage area! 90% of the packages had large FRAGILE signs on them, which were virtually ignored by both drivers, and one helper! Had two of them where the Brooklin models inside, in spite of being surrounded by foam peanuts were completely destroyed. Have had no similar problems with my local Post Office deliveries.
10/02/2017 6:47 am
Lately, where I work has been having UPS problems also. It wasn't like this 2 months ago.
10/02/2017 7:00 am
I always take pictures of all sides of the package, before opening it.
That way I can proof that the damage to the model did not come from an outside source, but from badly preparing the model for transport by the modelmanufacturer.
10/02/2017 7:13 am
Undamaged outers
I have had models torn from the screwed fitting on the base when the box is undamaged. Suspect extreme handling doesn't always mark outer box.
10/02/2017 7:18 am
Good idea, Joop!
Ralf Buyer
Wiesbaden, Germany
10/02/2017 11:27 am
I had a garment that I had purchased for my lady at
Christmas time arrive in a heavy sealed plastic bag. The package was torn and the garment was both heavily soiled and torn. UPS was the shipping company of choice from the company I purchased from. UPS said that it was not their problem. I contacted the company that I purchased from and they replaced the item but, shipped USPS this time, no problems. With the amount of money that UPS charges, they need to have better handling policies in place for their drivers.
I saw at that same time of year, two UPS trucks parked back to back with about ten feet between them. One drive was throwing boxes from his truck into the back of the other, while the second driver stood outside and watched. Not a care in the world. I think UPS needs to be boycotted.
16/02/2017 1:09 pm
Mine arrived today in the same shape
Purchased from Germany and it came very well packed. But both bumpers and bottom chrome strips were all detached. Gluing them back on as I type this...
Still, a very beautiful and delicate model. I know there have been some comments on the color of the ash frame and wood panel colors, but it's still very attractive.