The Diecast Zone · Model Car Club Since 1994
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Topic starter
11/09/2016 9:18 am
Kess lousy customer service. Sent them an email about a defective model I bought from a dealer in
Germany who wouldn't replace it or allow a return. No answer at all after almost a month. That is the last Kess model I will ever buy.
11/09/2016 3:43 pm
Seems like the dealer is not so good either. But exact same thing happened to me with Kess and a...
dealer in Italy. Problem is not many or any US dealers carry these obscure models. I would trust the US dealers I know to replace it...
Topic starter
12/09/2016 1:29 am
You are correct Karl, the dealer is no good either. So helpful upfront then after the sale it's so long sucker.
12/09/2016 3:21 pm
Well what did you expect, he's already got your money & you are in another country!
Don't you guys have any Mafia Friends living closer to him/her????? A few bucks can eradicate the situation.
Topic starter
13/09/2016 2:13 am
Just tell me where to send the money 
13/09/2016 8:43 pm
What was the defect?