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Topic starter
19/03/2024 11:24 am
Three times in the past two weeks I have purchased diecast cars only to have the seller cancel the orders and refund the money because they either did not have the product they are advertising or in one case the person said they had issues with eBay so they would not honor the sale. This same eBay account still shows items for sale by the way, the other two are diecast venders located in California that have canceled orders because they don't have the product their website shows for sale with an active inventory counter showing how many they claim to have in stock.
Every time this happens it ties up the purchasers money for up to a few days for the refund to complete.
Alright my venting is over.
19/03/2024 1:26 pm
John, you do seem to experience "hobby-bad luck" more than most. Somewhere along the way you must have angered the diecast Gods. 😏 😏 🤔
Topic starter
20/03/2024 5:51 am
Actually I think it is because of the volume of purchases I have been making recently, the more you purchase the more your chances of running into sellers who keep sloppy inventories. Normally I keep my purchases with several known vendors who are reliable but sometimes you can't find what you're looking for and have to venture outside of the known vendors. Still there is no excuse for advertising items for sale that you don't have. My 1/18 diecast inventory sits at 220 right now all on display, well all except for what is on the way in the shipping channel but they all have their space ready for when they arrive.
Christopher Moroni reacted
20/03/2024 6:08 am
Sadly, this is common practice for some vendors. While they appear online to have a massive amount of inventory, the reality is that they may have little or no actual inventory in their possession. They typically don't order an item from their supplier until a customer orders it from them, and the supplier then ships the item directly to the customer (a practice known as "drop-shipping"). It's great for the vendor, because they don't have to carry a lot of inventory, or even have a warehouse. But if the vendor's supplier is out of stock, too bad for the customer.
While legitimate vendors do sometimes have to cancel orders due to inventory errors or item defects, avoid vendors that make a habit of canceling orders. Another warning sign is if you go to a website and see a lot of products marked "Call for Availability". That just means they don't have it, but might be able to get it if you want it.
Look for a reputable vendor who actually has possession of the item they have listed.
Note: Sellers that claim issues with eBay may be telling the truth. Ebay is rife with glitches, and they have no incentive or desire to fix many of these. It's always best to deal directly with a vendor who you know you can trust, and without the additional layer of complication that eBay creates.
Dave Gilbert
Nashville, Tennessee
John Kuvakas reacted
20/03/2024 7:16 am
but they all have their space ready for when they arrive.
Yeah, I get all that. The more you do anything the more you take on risk. I'm really impressed that you have "space waiting." Nice! 😎
Marty Johnson and John Kuvakas reacted
20/03/2024 9:34 am
The key to this is to buy from known quality vendors. Not that Dave asked for it, but I have bought from him on several occasions with excellent results. My experience with Ebay has not been good and I avoid them at all costs.
Christopher Moroni and John Kuvakas reacted
20/03/2024 9:39 am
I have found that by sticking with ebay sellers who have 99% or better on their feedback ratings plus reviewing some of those feedback narrative/comments a buyer can pretty much avoid disappointment. I do agree that dealing with established quality sellers is a must.